M&S reporting: adapting to a changing world

M&S is transforming itself at pace into a profitable, relevant digital retailer. The business’ ‘Never The Same Again’ strategy and renewed commitment to sustainability make for a highly compelling story, and reporting suite.

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M&S is transforming itself at pace into a profitable, relevant digital retailer. The business’ ‘Never The Same Again’ strategy and renewed commitment to sustainability make for a highly compelling story, and reporting suite.

In our eighth year working with M&S, we’ve helped the retailer set out its response to a world that’s changing faster than ever, and to showcase key success stories. Both the annual and sustainability reports make a strong visual statement, incorporating high-quality product and people imagery, and informative graphics.

Showcasing everyday style and value: M&S’ annual report offers readers insight into which products are driving financial performance, combining concise case studies and granular sales data.

Progress on people priorities: This year’s annual report builds on M&S’ reputation for a frank, in-depth discussion of culture and people, demonstrating clearly how progress is being made.

Setting out on the path to net-zero: M&S’ sustainability report explains exactly how the business plans to hit its ambitious net-zero targets.

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