Making sustainability a reality: This year’s Plan A report begins with several highly-impactful case studies, which together offer a tangible and compelling picture of the hard work being done behind the scenes.
Gathering momentum: The business’ Food division delivered a strong underlying performance in the face of COVID-19. Accordingly, the corresponding section of the report has a new, more confident look and feel.
Extraordinary growth: M&S’ relationship with Ocado has gone from strength to strength since the first order was placed on September 1st 2020. The report highlights this strong performance using a mix of copy, imagery and graphics.